Conversas
Abertura, filtro, status e atribuição de conversas.
Conversations List
List all the conversations with pagination
Create New Conversation
Creating a conversation in azchat requires a source id.
Conversations Filter
Filter conversations with custom filter options and pagination
Get Conversation Counts
Get open, unassigned and all Conversation counts
Search conversations
Same finder as the conversation list, driven by `q`.
Conversation Details
Get all details regarding a conversation with all messages in the conversation
Update Conversation
Update Conversation Attributes
Delete a conversation
Deletes the conversation and its messages. The contact stays, and so do its
List a conversation's attachments
Every file exchanged in the conversation, newest first, 100 per page. This is
Update Custom Attributes
Updates the custom attributes of a conversation
Check whether WhatsApp history is still importing
Whether the conversation's inbox is currently backfilling WhatsApp history, so
Get the AI assistant of a conversation's inbox
Which Assistant assistant answers on this conversation's inbox, if any. Just the
Mute a conversation
**This blocks the contact, not just this conversation.** Muting sets
Conversation Reporting Events
Get reporting events for a specific conversation. This endpoint returns events such as first response time, resolution time, and other metrics for the conversation, sorted by creation time in ascending order.
Toggle Priority
Toggles the priority of conversation
Toggle Status
Toggle the status of a conversation. Pass `status` to explicitly set the
Toggle Typing Status
Toggles the typing status for a conversation.
Email a conversation transcript
Sends the whole conversation to an address as an email. Queued, so a 200 means
Unmute a conversation
Clears `blocked` on the contact behind the conversation, so their messages
Mark a conversation unread
Puts the conversation back in the unread state by rewinding the seen marker to
Update Last Seen
Updates the last seen of the conversation so that conversations will have the bubbles in the agents screen