Get a support ticket
GET/api/v1/accounts/:account_id/help/support_tickets/:id
The ticket with the messages visible to a customer — internal notes between the support staff are not included.
Reading marks it read, so the "new reply" flag clears; without that it would stay lit for good.
Request
Responses
- 200
- 404
Success
Ticket not found, or it was opened by someone else