AutomaçõesPolíticas de capacidadePolíticas de capacidade📄️List capacity policiesHow much work an agent may hold at once. The per-inbox ceilings and the agents📄️Create a policyCreate a policy📄️Get a policyGet a policy📄️Update a policyUpdate a policy📄️Delete a policyAgents assigned to it lose the ceiling and fall back to no limit.
📄️List capacity policiesHow much work an agent may hold at once. The per-inbox ceilings and the agents