public_message_update_payload

submitted_values object

Replies to the Bot Message Types

namestring

The name of the submiitted value

Example: My Name

titlestring

The title of the submitted value

Example: My Title

valuestring

The value of the submitted value

Example: value

csat_survey_response object

The CSAT survey response

feedback_messagestring

The feedback message of the CSAT survey response

Example: Great service!

ratinginteger

The rating of the CSAT survey response

Example: 5

public_message_update_payload

{
  "submitted_values": {
    "name": "My Name",
    "title": "My Title",
    "value": "value",
    "csat_survey_response": {
      "feedback_message": "Great service!",
      "rating": 5
    }
  }
}