team_create_update_payload

namestring

The name of the team

Example: Support Team

descriptionstring

The description of the team

Example: This is a team of support agents

allow_auto_assignboolean

If this setting is turned on, the system would automatically assign the conversation to an agent in the team while assigning the conversation to a team

Example: true

team_create_update_payload

{
  "name": "Support Team",
  "description": "This is a team of support agents",
  "allow_auto_assign": true
}