Get conversation statistics grouped by channel type
GET/api/v2/accounts/:account_id/summary_reports/channel
Get conversation counts grouped by channel type and status for a given date range. Returns statistics for each channel type including open, resolved, pending, snoozed, and total conversation counts.
Note: This API endpoint is available only in AzChat version 4.10.0 and above. The date range is limited to a maximum of 6 months.
Request
Responses
- 200
- 400
- 403
Success
Date range exceeds 6 months limit
Access denied