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Get first response time distribution by channel

GET 
/api/v2/accounts/:account_id/reports/first_response_time_distribution

Get the distribution of first response times grouped by channel type. Returns conversation counts in different time buckets (0-1h, 1-4h, 4-8h, 8-24h, 24h+) for each channel type.

Note: This API endpoint is available only in AzChat version 4.11.0 and above.

Request​

Responses​

Success