account_summary

avg_first_response_timestring

avg_resolution_timestring

conversations_countnumber

incoming_messages_countnumber

outgoing_messages_countnumber

resolutions_countnumber

previous object

avg_first_response_timestring

avg_resolution_timestring

conversations_countnumber

incoming_messages_countnumber

outgoing_messages_countnumber

resolutions_countnumber

account_summary

{
  "avg_first_response_time": "string",
  "avg_resolution_time": "string",
  "conversations_count": 0,
  "incoming_messages_count": 0,
  "outgoing_messages_count": 0,
  "resolutions_count": 0,
  "previous": {
    "avg_first_response_time": "string",
    "avg_resolution_time": "string",
    "conversations_count": 0,
    "incoming_messages_count": 0,
    "outgoing_messages_count": 0,
    "resolutions_count": 0
  }
}