WhatsApp channel settings

phone_numberstring

WhatsApp phone number

Example: +15551234567

providerstring

WhatsApp provider. default is supported only for existing deprecated 360dialog setups.

Possible values: [whatsapp_cloud, default]

Example: whatsapp_cloud

provider_config object

WhatsApp provider configuration. Cloud channels use api_key, phone_number_id, and business_account_id; legacy 360dialog channels use api_key.

api_keystring

Provider API key

Example: your-api-key

phone_number_idstring

Phone number ID for WhatsApp Cloud

Example: your-phone-number-id

business_account_idstring

Business account ID for WhatsApp Cloud

Example: your-business-account-id

WhatsApp channel settings

{
  "phone_number": "+15551234567",
  "provider": "whatsapp_cloud",
  "provider_config": {
    "api_key": "your-api-key",
    "phone_number_id": "your-phone-number-id",
    "business_account_id": "your-business-account-id"
  }
}